Guests may cancel their booking up to 7 days before the event start time for a full refund, and up to 72 hours before the event start time for a 50% refund. Booking cancellations submitted less than 72 hours before the session start time are non-refundable.
You can reschedule the booking with just a phone call or by sending us an email request here: email@example.com. A $50 rescheduling fee will be applied to rescheduling requests submitted between 7 days to 72 hours prior to the booking. Rescheduling requests submitted less than 72 hours prior to the booking will be considered a booking cancelation and cannot be reimbursed for.